Privacy Policy
Your privacy matters to us. This Privacy Policy explains how Will Kit Generator collects, uses, and protects your information.
We follow industry practices and comply with applicable New Zealand privacy laws.
1) Who we are
Will Kit Generator is a guided online tool that helps you draft a will. We are not a law firm and do not provide legal advice.
For privacy enquiries, contact:
.
2) Information we collect
- Account & Contact Data: name, email, and basic contact details you provide.
- Will & Questionnaire Data: information needed to prepare your document (e.g., executors, guardians, beneficiaries, gifts).
- Usage Data: device, browser, and interaction logs used to improve performance and reliability.
- Support Data: messages you send us (e.g., feedback or support requests).
3) How we use your information
- To deliver the Will-creation workflow and generate your documents.
- To provide support, fix issues, and improve our service.
- To comply with legal obligations and enforce our Terms.
- To communicate important updates about the service.
4) Legal basis
We process personal information with your consent and as necessary to provide the service, comply with law, and pursue our legitimate interests
(such as service reliability and security). If consent is required, you can withdraw it at any time.
5) Data storage & security
We use reasonable safeguards to protect your information, including the use of industry-standard security practices.
Where supported, we use encryption in transit and at rest. No method of transmission or storage is 100% secure;
we continually review and improve our controls.
6) Data retention
We retain personal information only for as long as necessary to provide the service, meet legal obligations, resolve disputes, and enforce our agreements.
You may request deletion of your account data, subject to lawful retention requirements.
7) Sharing & disclosures
We do not sell your personal information. We may share data with trusted service providers who help us operate the platform
(e.g., hosting, analytics, error monitoring) under appropriate confidentiality and data protection terms,
and where required by law or to protect our rights, users, and the service.
8) International transfers
Our service providers may operate in other countries. Where transfers occur, we take reasonable steps to ensure an adequate level of protection
consistent with applicable privacy laws.
9) Cookies & analytics
We use cookies and similar technologies to keep you signed in, remember preferences, improve performance, and understand usage patterns.
You can control cookies through your browser settings. Disabling some cookies may affect site functionality.
10) Your rights
Subject to the New Zealand Privacy Act 2020 (and other applicable laws), you may have rights to access, correct, or delete your personal information.
To exercise these rights, contact
.
We may need to verify your identity before responding.
11) Children
Our service is intended for adults. If you believe a child has provided personal information, please contact us so we can address it appropriately.
12) Changes to this policy
We may update this Privacy Policy from time to time. The latest version will always be posted here with the effective date below.
If changes materially affect your rights or how we process personal information, we will take reasonable steps to notify you.
When you send us a message through the Contact page, we collect the details you
enter (name, email, message, and any optional fields), along with a small set of
diagnostic information that helps us respond more effectively and prevent abuse.
We use this information only to process and respond to your enquiry, to help
troubleshoot issues, and to protect the service from spam or automated abuse. It is
not used for marketing or profiling, and it is retained only as long as reasonably
necessary for support and audit purposes.
Last updated: October 2025. For related policies, see our Terms & Conditions or Contact us.