Your Documents Help

Pay securely and download your completed will

This step lets you complete payment and immediately access your documents. You’ll receive your legally formatted Will (PDF), a summary of your inputs, and signing/witnessing instructions. Note: you can review your Will at any stage as you proceed through the Will Kit Generator, so there are no surprises.

What’s included?
  • Legally formatted Will (PDF) based on your answers.
  • Summary of your inputs for easy checking.
  • Signing & witnessing instructions to finalise your Will correctly.
  • Free updates for 30 days — regenerate a new PDF if details change.
How does payment work?
  • Secure card payment is processed using Stripe.
  • We don’t store your full card details. Checkout uses encrypted communication.
  • If payment fails, correct the error shown and try again, or use another card.
What happens after I pay?
  • Your Preview and Download buttons will activate.
  • You can save the PDF to your device and print it for signing with two witnesses.
  • Within 30 days you can come back and update and re-download at no extra cost.
Troubleshooting
  • Buttons disabled? Complete payment first or refresh the page if it has just completed.
  • No download after payment? Check your internet connection, then refresh or return via the app navigation.
  • Card declined? Try another card or contact your bank. If issues persist, contact support.
Quick Questions
  • Can I get an invoice/receipt? Yes — we email one to the address you provided.
  • Can I edit the PDF? Regenerate via the app during your 30-day window rather than editing the PDF directly.
  • Is my card data stored? Card processing is handled by Stripe; we don’t store full card numbers.
  • What if I need to change my will later? Generate a new will. The newest signed version is the one that counts.

🔍 Need more answers? See the full Documents & Payment FAQs.